PRIVACY, COOKIES & TRACKING PIXELS POLICY

Last updated: July 16, 2026

At Cookut, we attach great importance to protecting your privacy and securing your personal data. This policy explains what information we collect, why we use it, with whom we share it, and what your rights are.

By using our website or services, you accept the practices described in this policy.

1. Data controller

The data controller for personal data is:

COFARIM company, a simplified joint-stock company with share capital of 100,000 euros, whose registered office is located at 6 Impasse Robert 69530 Brignais FRANCE, registered with the Lyon Trade and Companies Register under no. 520 937 434 (hereinafter referred to as “COFARIM Company”).

For any questions, please contact our customer service at the following email address: [email protected].

2. The data we collect

Depending on how you use our site, we may collect the following categories of data:

• -Identification information (last name, first name)
• -Contact details (email address, phone number)
• -Delivery and billing address
• -Order history
• -Payment-related information (banking data is processed directly by our secure payment providers)
• -Product preferences
• -Communications with our customer service
• -Technical information (IP address, browser, device, operating system)
• -Browsing and site usage data
• -Data relating to your consent to cookies and marketing

3. Why do we use your data? 

We use your personal data only when necessary.

4. Marketing emails and open tracking

When you subscribe to our newsletter, we may send you information about our products, recipes, new items, and offers.

We use Klaviyo as our email marketing platform.

Where required by applicable regulations, we collect your consent before using technologies that allow us to measure the opening of our emails or analyze your interaction with them.

You may withdraw your consent at any time or unsubscribe by clicking the link at the bottom of each of our emails.

5. Cookies and similar technologies

Our site uses cookies and similar technologies in order to:

• -Ensure the proper functioning of the site;
• -Remember your preferences;
• -Measure audience traffic;
• -Personalize your experience;
• -Improve our services;
• -Display content and advertisements tailored to you when you have consented to it.

The management of your preferences is handled by Cookiebot.

During your first visit, a banner allows you to accept, refuse, or customize the use of non-essential cookies.

You can change your choices at any time via the “Cookie settings” link available on our site.

6. Service providers with whom we share certain data

We use carefully selected service providers to ensure the operation of our services.

Depending on requirements, your data may be transmitted in particular to:

• -Our e-commerce platform (Prestashop);
• -Klaviyo for managing marketing communications;
• -Cookiebot for managing cookie consent;
• -Our secure payment provider (Stripe);
• -Our carrier for the delivery of your orders;
• -Our audience analysis tools;
• -Our technical partners responsible for hosting, maintenance, or security.

These service providers use your data only within the scope of the services they perform on our behalf and in accordance with our instructions.

7. International transfers

Some of our service providers may be located outside the European Economic Area.

When this is the case, we ensure that appropriate safeguards are put in place, in particular through the signing of the Standard Contractual Clauses approved by the European Commission or any other mechanism recognized by the applicable regulations.

8. How long do we keep your data? 

We keep your data only for as long as necessary for the purposes for which it was collected.

For information purposes:

• -Customer account: for the duration of account use, then according to applicable legal obligations.
• -Orders: in accordance with accounting and tax obligations.
• -Marketing data: until consent is withdrawn or according to the retention periods provided for by regulations.
• -Browsing data: in accordance with CNIL recommendations and your consent choices.

9. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• -right of access;
• -right to rectification;
• -right to erasure;
• -right to restriction of processing;
• -right to object;
• -right to data portability;
• -right to withdraw your consent at any time when it constitutes the legal basis for processing;
• -right to define instructions regarding the fate of your data after your death where local regulations provide for this.

You may exercise your rights by contacting us at the address indicated in this policy.You also have the right to lodge a complaint with the competent supervisory authority, in particular the CNIL in France.

10. Security 

We implement technical and organizational measures intended to protect your personal data against any unauthorized access, loss, disclosure, alteration, or destruction.

11. Changes to this policy

We may update this policy to reflect changes in our practices, services, or legal requirements.

The date of the last update appears at the top of this page.

We invite you to review it regularly.

12. Contact us

For any questions regarding this policy or the processing of your personal data, you can send us an email at [email protected].

We undertake to respond to your request as quickly as possible and in accordance with the applicable regulations.